Terms & Conditions

Last updated: November 23, 2025

Introduction

These Terms and Conditions (the “Terms“) govern the use of the Website or Services of GoldStoneX L.L.C-FZ (“We“, “Our“, “Us“, or “Company“), a company registered in the United Arab Emirates, with a principal place of business at Meydan Grandstand, 6th Floor, Meydan Road, Nad Al Sheba, Dubai, U.A.E., that provides a variety of services (including, but not limited to, proprietary trading) through the https://goldstonex.com/ website (the “Services” and the “Website“), by Our users (“User”, “Customer”, “You” and “Your”).

To support the ongoing development and enhancement of our services, we may introduce or remove features, functionalities, or digital content, as well as launch new services or discontinue existing ones, and such changes may be made to adapt to evolving technologies, respond to shifts in user engagement, reflect updates in agreements or partnerships with third-party providers, prevent misuse or harm, or address legal, regulatory, safety, or security considerations.

PLEASE READ THESE TERMS CAREFULLY. BY REGISTERING FOR, ACCESSING, BROWSING, CREATING AN ACCOUNT, POSTING OR DOWNLOADING CONTENT, PURCHASING A CHALLENGE, OR OTHERWISE USING THE WEBSITE OR SERVICES OR ENTERING INTO ANY OTHER AGREEMENT WITH US, YOU ACKNOWLEDGE (ON BEHALF OF YOURSELF AND ANY ENTITY YOU REPRESENT) THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS, INCLUDING OUR PRIVACY POLICY. IF YOU DO NOT AGREE TO BE BOUND BY THESE TERMS, DO NOT ACCESS, BROWSE OR OTHERWISE USE OUR PRODUCTS AND CONTENT.

PLEASE CHECK BACK PERIODICALLY TO REVIEW THE TERMS AND PRIVACY POLICY, AS WE RESERVE THE RIGHT TO MODIFY OR CHANGE THESE TERMS ANYTIME WITHOUT PRIOR NOTICE. 

The official language used by Us is English, and translations that may be made are for convenience and reference only; in the event of a conflict between the English language version of these Terms and any version translated into any other language, the English language version shall prevail.

Definitions

Capitalized terms shall have the meaning assigned to them in these Terms, unless the context requires otherwise.

“AML” stands for Anti-Money Laundering, which means a set of procedures, laws, and regulations intended to stop the practice of generating income through illegal actions.

“Account” means a User’s designated account allowing a User to access the Services or functionality of the Website.

“Forbidden Territory” means any jurisdiction where Our Services are not available, including, but not limited to: United States, Afghanistan, Burundi, Belarus, Central African Republic, Cuba, Congo Republic, Russia, Crimea, Democratic Republic of Congo, Eritrea, Guinea, Guinea-Bissau, Iraq, Iran, Laos, Liberia, Libya, Myanmar, North Korea, Palestinian Territory, Papua New Guinea, South Sudan, Sudan, Somalia, Syria, Vanuatu, Venezuela and Yemen.
This list can change at any time based on risk management considerations.

“Intellectual Property” means any and all worldwide intellectual property rights, whether registered or not, including but not limited to:
(a) patents, inventions, research data, discoveries;
(b) copyrights and related rights;
(c) trade secrets and confidential information;
(d) trademarks, logos, trade names, domain names;
(e) proprietary rights relating to intangible property;
(f) all continuations, renewals, reissues, and extensions of the foregoing.

“KYC” and “KYB” stand for Know Your Customer/Business.

“Funded Trader” – as set forth in Section 6.

“Sanctions Regime” means any applicable economic, financial, trade, or other sanctions.

“Challenge Phase” – as set forth in Section 5.

“Third Party Services” means products or services that are not under the control of or maintained by the Company.

1. Eligibility

1.1 Any person may browse our Website and the information contained therein subject to these Terms.

1.2 To utilize the Services, registration for an Account is required.

1.3 You may qualify for an Account if:
(i) you are at least 18 years old or of legal age in your jurisdiction, whichever is greater;
(ii) you have legal capacity to agree to and be bound by these Terms;
(iii) you do not reside in a Forbidden Territory;
(iv) you fully comply with these Terms.
We reserve the exclusive right to evaluate all applications and have absolute discretion to accept or reject any Account registration.

1.4 To ensure adherence to applicable laws, we enforce AML, KYC, and KYB measures. These checks may be conducted at any time, particularly after you complete the Challenge Phase, and are mandatory for becoming a Funded Trader. You may be required to provide documentation, proof of identity, or additional data.

1.5 Our Services are not available where prohibited by a Sanctions Regime or by Our internal policies, which may be updated periodically.

2. Registration

2.1 To access our Services, You are required to create an Account and provide accurate, valid, and current information.

2.2 Upon completing the Challenge Phase successfully, You must undergo a verification process to become a Funded Trader (“User Verification Process”). The requirements, steps, and duration of the User Verification Process may evolve based on compliance and security standards. We may request a video interview, identification documents, supporting documents, or other relevant information.

We reserve full discretion to perform the Verification Process at any time, regardless of Challenge completion.

2.3 You confirm that all information and documentation provided is accurate, complete, and current, and that no material information has been withheld. If any information changes, You must promptly notify Us and provide updated information.

2.4 Completion of the User Verification Process is not guaranteed, and We may terminate it at any time for legal, compliance, or business reasons.

3. Account

3.1. Users may open multiple Accounts, provided that the aggregated balance of all active Accounts does not exceed the maximum limit allowed for their respective account type. We reserve the right to monitor compliance with these limits and take appropriate action, including freezing or closing Accounts that exceed the permitted thresholds.

3.2. Accounts must be owned by a single individual or legal entity. Shared or joint accounts are strictly prohibited.

3.3. Accounts cannot be transferred, sold, donated, or assigned to any other person or entity.

4. User Obligations

As a User, You agree to:

4.1. Be legally competent and in compliance with the laws of your country or state of residence.

4.2. Promptly execute contracts, declarations, and provide any assistance reasonably requested by Us in connection with the Services.

4.3. Declare Your principal residency during the User Verification Process.

4.4. Update Us without delay regarding any changes to Your personal information. Similarly, notify Us if Your personal information displayed in Our Services does not match the documents or information You provided.

4.5. Ensure that Your internet browser and operating system are updated, including all security patches, to maintain optimal security.

4.6. Inform Us promptly of any loss or limitation of Your legal capacity to enter into or maintain agreements.

4.7. Maintain the security of Your systems and data by using strong, unique passwords, keeping software and devices updated, employing adequate security measures, and reporting vulnerabilities or concerns to Our support team without delay.

5. Challenge Phase

5.1. The Challenge Phase is a simulated account where Your performance is evaluated for the opportunity to become a Funded Trader with the trading simulated capital of the Company or advance to another product or service offered by the Company, either of which shall be governed pursuant to a separate or supplemental written agreement. During the Challenge Phase, You will be granted access to certain tools for simulated trading, analytical tools, training and educational materials, and other ancillary services.

5.2. In order to graduate from the Challenge Phase, You must meet all conditions of the Challenge Phase (the conditions for each Challenge program are detailed on the Website), pass the User Verification Process, comply with the Terms, and receive approval from the risk department.
If you fail to meet any of these conditions, You will be evaluated as unsuccessful and will not be entitled to any refund.
You may attempt to complete the Challenge Phase again for an additional fee.

5.3. You acknowledge that any trading that You perform through the Challenge Phase is entirely simulated and is not real. You also acknowledge that the “funds” provided to You for the Challenge Phase are fictitious and that You have no right to possess those fictitious funds beyond the scope of their use within the Website and for the sole purpose of the Challenge Phase.

Unless expressly agreed otherwise, You will not be paid any remuneration or profits based on the results of your fictitious trading, nor will you be required to pay any losses.

6. Funded Trader

6.1.
Upon successfully completing the Challenge Phase, the User Verification Process, and receiving the Risk Department’s approval, We may offer You the opportunity to become a Funded Trader.
You acknowledge and agree that all Funded Trader accounts are also fully simulated accounts, and that no real capital is allocated, regardless of account size or performance.
Any trading performed as a Funded Trader is executed on a simulated environment, and all profits, losses, and account balances are virtual.

You further acknowledge that Your personal data may be shared with third parties for the purpose of evaluating whether to extend such an offer to You. It is clarified that, while using Our system, all positions are reviewed and monitored by Us.

The Company retains full and absolute discretion to manage its risk and exposure at all times, which includes, but is not limited to:

• deciding whether to execute, mirror, or disregard any suggested trade,
  
• adjusting leverage, position sizes, daily or maximum loss parameters,
  
• applying temporary or permanent risk limits,
  
• intervening or closing positions to protect the Company’s risk framework.
  
  

We retain sole discretion over whether to execute any suggested trades, and nothing in these Terms obligates the Company to execute, copy, or replicate Your simulated trading activity in any form.

6.2.
Completion of the Challenge Phase and User Verification Process does not guarantee acceptance as a Funded Trader.

6.3.
You acknowledge that We may require Funded Traders to adhere to specific risk parameters in their trades to ensure accurate risk assessment within their accounts. These parameters may include, but are not limited to, leverage limits, position-size constraints, risk-per-position restrictions, or any other protective measures implemented by Us.

These requirements may be temporary in nature and subject to periodic review and adjustment by Us as necessary.

6.4.
If You are accepted as a Funded Trader, the legal relationship between You and the Company will be subject to additional terms, which must be accepted alongside these Terms.

7. Third Party Services

7.1.
The Website or Services may refer to Third Party Services.
These Terms do not apply to such Third Party Services, and we encourage you to read the terms and conditions for each website, application, and service you visit, use, or interact with (including, without limitation, Third Party Services).

You are responsible for performing your own due diligence and evaluating whether any Third Party Services are appropriate for you.

You agree that We are not responsible for any injury, harm, damages, or negative experience you may encounter by accessing or using such Third Party Services. If you access, visit, or use any Third Party Services referred to on our Website or through our Services, you do so at your own risk.

8. Fees

8.1.
The fee for the Challenge Phase will be determined based on the option You select when completing the form for ordering the Challenge Phase.
The fee is paid for allowing You to access the Challenge Phase and any Services or educational resources provided in connection therewith.

8.2.
You are not entitled to a refund of the fee, for example, if You cancel the Account or request cancellation by e-mail, if You terminate the use of the Services prematurely (for example, fail to complete the Challenge Phase or the User Verification Process), if You fail to meet the conditions to become a Funded Trader, or if You violate or breach the Terms in any manner.

8.3.
We reserve the right to unilaterally change the fees and parameters of the Services at any time, including the parameters for their successful completion.
The change does not affect the Services purchased before the change is notified.

9. Payment Terms

9.1.
You can pay the fee for the selected Challenge Phase by payment card, via a bank transfer, or using other means of payment that We currently offer on the Website.

9.2.
Fees can be paid in any of the available currencies listed on the Website.
Service charges are inclusive of all taxes.
You are responsible for fulfilling all tax obligations related to the use of our Services in accordance with applicable law.

9.3.
We may utilize third-party payment processors to process payments for credit cards or other accepted methods of payment. Your purchase is subject to any additional terms imposed by such processors.

9.4.
If You supply credit/debit card or financial information to any third party or linked website, You do so at Your own risk.
We are not responsible for any use of such information by any third party.

9.5.
If You select a bank transfer for payment, We will send You a proforma invoice electronically. You must pay the specified amount within the indicated period.
The fee is considered paid when the full amount is credited to Our account.

If You do not pay on time, We may cancel Your order.

Users bear all fees charged by the selected payment service provider, and the User must ensure that the Challenge Phase fee is paid in full.

10. Refund Policy

10.1.
The Challenge Phase provides immediate access to live data and a simulated trading account.
Because of this, we generally cannot offer refunds after purchase.

However, User may request a refund within the first 7 days of purchase, provided that:

• No trading activity has occurred on the account, and
  
  
• You have not breached these Terms.
  
  

Once the first trade has been placed or the 7-day period has expired (whichever comes first), the fee becomes non-refundable.

All approved refunds will be processed via the original payment method only.

10.2.
We reserve sole and absolute discretion to issue a refund within 14 days for Users who have not engaged in any trading activity and have requested a refund via email at : info@goldstonex.com

11. Termination

We reserve the right to terminate the entire relationship between You and Us and/or suspend, block and/or restrict Your access to the Services and/or close Your Account immediately for cause, for reasons which include, but are not limited to, the following:

a)

We reasonably believe that You are or have been convicted or accused of any breach of criminal, administrative, or tax laws (including fraud, terrorist financing, money laundering, tax evasion, Ponzi schemes, pyramid schemes, unauthorized goods, illegal gambling, drug-related activity, or intellectual property violations).

b)

Official investigations against You have been initiated or threatened.
We do so to comply with applicable laws, regulations, internal guidelines, court orders, or sanctions programs.

c)

You breached Your obligations under these Terms or under any Third-Party Services terms and failed to cure such breach within 10 business days from notification.

d)

You lodged an unjustifiable fee complaint or dispute (e.g., chargeback).
We may stop providing Services and refuse future access.

e)

You use Your Account for commercial or marketing purposes, including (but not limited to) selling services teaching others how to pass the Challenge Phase, or you publish defamatory/harmful content about Us.

f)

We reasonably believe You are involved with a competing company or there is suspicion of a conflict of interest.

Forbidden Trading Practices

You are strictly prohibited from:

i.

Knowingly or unknowingly using trading strategies that exploit errors in the Services, such as incorrect price display, delays, or slow data feeds.

ii.

Performing trades — alone or in coordination with others — intended to manipulate, abuse, or obtain unfair advantage, including opposite positions between accounts or short-term/high-frequency arbitrage.

iii.

Hyperactivity: trading an excessive or unrealistic number of contracts or positions.

iv.

Trading at prices outside the best available bid or offer (indicating manipulation or exploitation).
Users must immediately notify Us if they identify such issues.

v.

Performing trades in conflict with the Terms or the Challenge Phase rules.

vi.

Using software, AI, algorithms, bots, ultra-fast data entry systems, or any automated tool that manipulates or provides unfair advantage.

vii.

Executing trades in a manner contradictory to how trading is actually performed in the applicable market, or in a way that creates justified concerns that We may suffer financial or other harm.

viii.

Using any instruments or methods that adversely affect the Website or that exploit errors, bugs, or deficiencies.

ix.

Circumventing geographical restrictions or technical restrictions.

x.

Trading on behalf of others, including sharing incentives or acting as an intermediary.

xi.

Engaging in any conduct that the Company determines constitutes uncommercial activity, gaming the system, or not being a viable, authentic trading strategy.

 

Additional Termination Grounds

h)

You used an Account without legal authority.

i)

You concealed your true identity or origin of funds.

j)

You manipulated Our systems manually or via bots/automation/other tools.

k)

You abandoned your Account (30+ consecutive days without trades).
We will send you a notification prior to closure.

l)

We may terminate accounts at our sole discretion for risk management purposes, including regulatory concerns or compliance assessments.
We are not required to disclose reasons.

The User acknowledges it is their responsibility to remain updated on Forbidden Trading Practices, which may be modified at any time.

12. Legal Actions

12.1.
You acknowledge that making false, misleading, or defamatory statements about Us or the Services — including but not limited to publishing harmful content, unauthorized disclosure of private communications, or any action that damages Our reputation — may expose You to legal proceedings.
We reserve the right to take appropriate legal action, including seeking monetary damages, injunctive relief, or any other remedies available under applicable law.

13. Confidentiality

13.1.
The Company has devoted a substantial amount of time and effort, and has incurred substantial costs, in developing its trading methods, systems, metrics, feedback, educational materials, training content and strategies made available to the User on the Website (“Confidential Information”).
User agrees that Confidential Information is, in fact, confidential and proprietary to the Company and made available to the User subject to these Terms and solely as part of the Services.

13.2.
User shall not — without prior written consent of the Company, except as required by court, supervisory authority, or administrative agency — use or disclose Confidential Information to any person other than an employee or agent of the Company or a person to whom disclosure is reasonably necessary for performance of User’s activities.

If User is required to disclose Confidential Information, User shall immediately notify the Company of all circumstances surrounding such disclosure, including what information was disclosed, to whom the disclosure was made, and the purpose for which the disclosure was required.

14. Risks

14.1.

Trading financial instruments, including forex, indices, commodities, and cryptocurrencies, carries a high level of risk and may not be suitable for all participants. All Our programs operate in a simulated environment for informational and educational purposes only. Participants do not trade live capital during the Challenge Phase. Payouts, where applicable, are performance-based rewards,not investment returns and are not derived from live market profits.

By participating, you acknowledge and agree that:

• past performance is not a reliable indicator of future results
• trading may result in financial loss
• you should trade only if you understand the risks involved
• We may suspend or terminate accounts that breach rules, abuse systems, or engage in unethical trading behavior

None of the services offered by Us, may be regarded as investment services or activities under any applicable laws or regulations. We do not provide you with investment guidance, trading instructions, strategic advice, or any form of direction regarding how, when, or in what manner you should execute transactions within our simulated environment or otherwise.

We do not offer information relating to specific financial instruments, nor do we accept or rely on any investment-related guidance or suggestions that you may attempt to provide to us.

Nothing within our Services shall be construed as investment advice, financial recommendations, or personalized trading guidance. No employee, contractor, agent, or representatives are authorized to provide investment advice.

If any communication from Our representative appears to suggest or imply investment advice, such communication shall be deemed unauthorized, non-binding, and not attributable to Us. We expressly disclaim any responsibility arising from interpretations of such statements. We shall not be liable for any decisions made by you based on any perceived advice or recommendations.
We do not act as an advisor regarding financial, legal, investment, tax, insurance, or any other matters.

14.2.
Changes in laws or regulations may significantly impact the structure or availability of the Services.
While we strive to adapt to remain compliant, we cannot guarantee that modifications will not be required.
Regulatory changes may lead to limitations or discontinuation of certain Services.
We may therefore deny applications, restrict access, or close, freeze, or suspend Accounts based on legal or policy considerations.

14.3.
Using the Services may have tax implications.
You are solely responsible for reporting earnings and complying with all applicable tax laws in your jurisdiction.
We are not obligated to advise You of any tax liabilities or implications.

14.4.
We use tools and techniques to maintain the security, integrity, and compliance of the Services.
Where permitted or required by law, we may share information with regulatory or law enforcement authorities.

15. Disclaimers

15.1.
YOUR USE OF OUR SERVICES IS AT YOUR SOLE RISK.
WE MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING, WITHOUT LIMITATION:

• (A) that the Services will be uninterrupted, error-free, or free of vulnerabilities;
  
• (B) that the content will be secure or not otherwise lost or damaged;
  
• (C) any implied warranties of merchantability, satisfactory quality, fitness for a particular purpose, or non-infringement;
  
• (D) any warranty arising out of course of performance, course of dealing, or usage of trade;
  
• (E) that our Services or servers are free of viruses or errors, that content is accurate, that defects will be corrected.
  
  

15.2.
We make no warranty or representation and disclaim all responsibility and liability for:

• (I) completeness, accuracy, availability, timeliness, security, reliability of the Services or any content;
  
• (II) harm to your computer system, loss of data, or other harm resulting from your access or use of the Services;
  
• (III) deletion of, or failure to store or transmit, any content or communications;
  
• (IV) whether the Services meet your requirements or will be uninterrupted, secure, or error-free;
  
• (V) any breach or vulnerability caused by malicious code, malware, bots, worms, trojans, backdoors, exploits, cheats, hacks, hidden diagnostics, design flaws, or other mechanisms.
  
  

15.3.
We do not warrant that your activities or use of the Website or Services are lawful in any particular jurisdiction.
By using the Website or Services, You represent that your activities are lawful wherever you access or use them.

15.4.
You acknowledge and agree that We are not a broker-dealer or trading platform and that We do not trade securities on Our own behalf or on behalf of Users as part of the Services.
We do not offer financial advice.
We are not liable for any gains or losses arising from your activities or reliance upon information provided.

15.5.
The information presented through the Services has been prepared without regard to individual financial circumstances. It is not investment advice. Many investments described involve significant risk of loss.
You acknowledge that You are solely responsible for your decisions and should not rely solely on information provided through the Services.

15.6.
We make no guarantees or warranties that You will earn profits or receive any return on the fees paid for the Challenge Phase.
Participation in the Challenge Phase does not guarantee access to a Funded Trader account or any monetary gain.
Except as stated in Section 10 (Refund Policy), all fees paid are non-refundable, regardless of performance or outcome.

16. Limitation of Liability

16.1.
The Company — including its parent companies, subsidiaries, affiliates, partners, service providers, employees, agents, officers, and directors — shall not be liable to You for any indirect, incidental, special, punitive, exemplary, or consequential damages, including but not limited to:

• lost profits,
• lost or corrupted data,
• lost opportunities,
• financial losses,
• property damage,
• or third-party claims arising from Your use of the Website or Services.
  
  

We are not liable for failure to provide the Services due to events outside our control, including technical issues, force majeure, or legal/regulatory requirements.

16.2.
Our liability for any claim arising out of these Terms — whether in contract, tort, warranty, strict liability, or any legal theory — shall not exceed the greater the total amount You paid to Us for Services in the month immediately preceding the claim

If applicable laws do not allow exclusion or limitation of certain damages, Our liability will be limited to the maximum extent permitted by law.

17. Miscellaneous

17.1.
Your personal data is processed in accordance with the Company’s Privacy Policy.

17.2.
We may modify these Terms from time to time in Our sole discretion. You shall be bound by such modifications immediately upon posting on the Website.
It is Your sole responsibility to review these Terms prior to each use of the Services.

17.3.
Our failure to enforce or exercise any term, right, or remedy arising under these Terms — at any time or for any period — shall not be construed as a waiver of such term, right, or remedy.
We may enforce or exercise such rights later, provided they are not time-barred or otherwise precluded.

17.4.
These Terms shall survive and continue to apply after termination of the business relationship until full settlement of all obligations.

17.5.
In case of any conflict between the content displayed on the Website and these Terms, the Terms shall prevail.

18. Governing Law

18.1.
These Terms and the entire relationship between You and Us shall be governed by, construed, and interpreted in accordance with the laws of the United Arab Emirates, without regard to conflict-of-law rules.

You irrevocably submit to the exclusive jurisdiction of the competent courts of the United Arab Emirates with respect to any dispute regarding:

• validity,
• breach,
• interpretation,
• performance,
• or any matter arising out of or connected to these Terms or the relationship between You and Us.
  
  

18.2.
Any and all contractual and non-contractual disputes, divergences, or claims between the Company and You shall be subject to the exclusive jurisdiction of the courts of the United Arab Emirates, subject to applicable law.