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Privacy Policy

Last Updated: October 22, 2025


1. INTRODUCTION

Welcome to GoldStoneX L.L.C-FZ (“Company,” “we,” “us,” or “our”).
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://GoldStoneX.com or use any of our related products and services (collectively, the “Services”).

Please read this Privacy Policy carefully. By using our Services, you agree to the collection and use of your information as described in this policy. If you do not agree, please discontinue use immediately.

 

2. INFORMATION WE COLLECT

We may collect personal and non-personal information about you when you use our Services.

2.1 Personal Information

This includes information you provide directly to us, such as:

  • Full name

     

  • Email address

     

  • Country of residence

     

  • Contact number

     

  • Payment or billing details (processed securely through third-party providers)

     

  • Identification documents for verification (KYC)

     

2.2 Automatically Collected Information

When you visit our Site, we may automatically collect certain information through cookies, log files, and analytics tools, including:

  • IP address

     

  • Browser type and version

     

  • Device information

     

  • Time zone and location data

     

  • Pages viewed and interaction data

 

2.3 Information from Third Parties

We may receive data from:

  • Payment processors

     

  • Affiliate or referral programs

     

  • Advertising and analytics partners

     

3. HOW WE USE YOUR INFORMATION

We use your personal information to:

  • Provide and maintain our Services

     

  • Process transactions and account registrations

     

  • Communicate updates, promotions, or support information

     

  • Verify your identity and prevent fraud

     

  • Improve user experience and website functionality

     

  • Comply with legal and regulatory obligations

     

We will not sell, rent, or lease your personal information to third parties.

4. DISCLOSURE OF YOUR INFORMATION

We may share your information in the following circumstances:

  • With service providers assisting in operations such as payment processing, hosting, or technical support.

     

  • To comply with legal obligations or regulatory authorities in the United Arab Emirates or other applicable jurisdictions.

     

  • For business transfers, if we merge, sell, or reorganize part or all of our business.

     

  • With your consent, for any other purposes disclosed at the time of data collection.

     

All third parties are required to maintain confidentiality and use your data only for the services they provide.

5. DATA RETENTION

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.
When data is no longer needed, it is securely deleted or anonymized.

6. DATA SECURITY

We implement appropriate technical and organizational security measures to protect your information from unauthorized access, disclosure, alteration, or destruction.
While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet or electronic storage is 100% secure.

7. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar technologies to enhance your experience, analyze traffic, and understand user behavior.
You can adjust your browser settings to refuse cookies, but some parts of our Site may not function properly without them.

8. YOUR DATA PROTECTION RIGHTS

Depending on your jurisdiction, you may have the following rights:

  • Access the personal data we hold about you.

     

  • Request correction or deletion of your information.

     

  • Object to or restrict processing of your data.

     

  • Withdraw consent for data processing where applicable.

     

Requests can be made by contacting info@GoldStoneX.com. We will respond in accordance with applicable data protection laws.

9. INTERNATIONAL DATA TRANSFERS

Your information may be processed or stored in countries outside of your residence, including the United Arab Emirates.
We take reasonable steps to ensure your information is treated securely and in accordance with this Privacy Policy.

10. LINKS TO OTHER WEBSITES

Our Services may contain links to external websites not operated by us. We are not responsible for the content or privacy practices of those third-party sites. We encourage you to review their privacy policies before providing any personal information.

11. CHILDREN’S PRIVACY

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that data has been collected from a child without parental consent, we will delete it immediately.

12. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updates will be posted on this page with a revised “Last Updated” date. Continued use of our Services after such updates constitutes your acceptance of the revised policy.

13. CONTACT US

If you have any questions or concerns about this Privacy Policy or our data handling practices, please contact us:

GoldStoneX L.L.C-FZ
Address: Meydan Grandstand, 6th Floor, Meydan Road, Nad Al Sheba, Dubai, U.A.E
Email: info@GoldStoneX.com
Website: https://GoldStoneX.com